From Local Government Innovation
Is there a word or phrase that you find yourself constantly explaining or needing to clarify? Add it to this list, and share your own definitions so we're able to develop a common language in how we talk about local government innovation.
Capacity building- Training that not only builds a skills set in an individual employee but also adds to the organizational skillset that advances a culture change for a broader entity.
Difference between a test and a pilot
From A to Z
Human centered design
Operationalized business intelligence
Small scale experiment
Voice of the customer